Three roofers wanted $32k after the June hailstorm. Roof Doctor NM walked the roof, took 84 photos, and said the hail was cosmetic. Saved me from a fraudulent claim.
Sarah K.Albuquerque · Nob Hill
Buyer's Guide · 6-min read
Storm chaser red flags.
Every monsoon and hail event, out-of-state crews flood ABQ. Some are fine. Many vanish before the warranty is worth the paper it's printed on. Here's how to spot the bad ones.
Door-knocking within 48 hours of a storm
Why it's a problem: Local crews are slammed handling existing customers. Anyone knocking that fast traveled in from out of state.
Out-of-state plates on the truck
Why it's a problem: Look at the parking-lot. Texas, Oklahoma, Kansas plates after a hail event = chaser.
'We'll waive your deductible'
Why it's a problem: It's insurance fraud — illegal in NM. They'll either bill you later or do a half-job to cover their loss.
Pressure to sign 'authorization to inspect' on the spot
Why it's a problem: That document is often a contract assignment. Once signed, you can't choose another roofer for the claim.
No physical Albuquerque office address
Why it's a problem: Just a PO box, a Google Voice number, or 'we're based in town for the season.' Look up the address on Maps.
Wants to be paid the full insurance check up front
Why it's a problem: Reputable: 50% on material delivery, 50% on completion. Or insurance proceeds released in stages.
Bid is 30%+ below local quotes
Why it's a problem: Either they're skipping decking/underlayment/permits, or they plan to bill the supplement and disappear.
Pushes a manufacturer you've never heard of
Why it's a problem: Storm chasers buy whatever's cheapest at the supply house. Local crews stick with GAF, Owens Corning, Malarkey, CertainTeed.
Can't produce a current NM license number on the spot
Why it's a problem: Verify at rld.nm.gov. Out-of-state contractors must be NM-licensed to work here — even after a disaster declaration.
If you've already signed something
In New Mexico you have a 3-day right of rescission on any door-to-door contract. Send written cancellation by certified mail. We'll help you sort it out if you need a second opinion.
Next step
Got hit by a storm?
We're a local crew. Same-day tarping, real insurance experience, and we'll never knock your door.