Water coming through the ceiling? Tree limb on the roof? Post-storm damage you need documented before the insurance adjuster arrives? Same-day emergency inspection across NM — 4-hour ABQ response, dated + GPS photo documentation, and immediate tarp-or-not scope.
4-hour response window in ABQ metro during storm events
Same-day across the greater metro (Rio Rancho, Corrales, East Mts, Los Lunas)
Dated + GPS photo documentation for insurance first-notice-of-loss
Immediate tarp-vs-repair scope with emergency-response roofer contacts
Phone triage after-hours with 30-minute tarp/no-tarp answer
Written report next business day for the adjuster inspection
Phone or text triage on arrival — you describe what's happening while I'm en route. Field arrival within response window with camera, moisture meter, tarp gear (for immediate access if you've bought one), and IR camera. Interior first: locate active water entry, isolate the drip path, get the moisture meter mapping done. Roof-side: identify the failure — tree limb, wind-lifted shingle, missing tile, failed flashing, ice-dam driven water. Dated + GPS-tagged photo grid for insurance first-notice-of-loss. Immediate tarp-vs-repair scope. If tarp is right, contact info for emergency-response roofers I trust (I don't take referral fees). Written report next business day for the adjuster inspection — same format as an insurance claim inspection.
Homeowners with active water entry during or after a storm. Owners with tree, hail, or wind damage needing immediate documentation. Owners the morning after a big storm who need adjuster-ready photos before the next storm hits. Property managers with a tenant reporting active leak. Real estate buyers who discovered active leak during walkthrough.
Same-Day Emergency Inspection (business hours) — $449 After-hours phone triage + next-morning field — $349 With IR moisture mapping — $549 Weekend / holiday same-day — $549 Most emergency inspections are $349–$549. First-notice-of-loss documentation typically improves insurance claim settlement by 15–40%.
Within 4 hours in the ABQ metro during storm events, same-day within 8 hours across the greater metro (Rio Rancho, Corrales, Placitas, East Mountains, Los Lunas, Belen, Bernalillo). Santa Fe / Las Cruces / Farmington: same-day if I'm nearby, next-day otherwise. Call the sticky click-to-call button — that gets tracked as an urgent lead and jumps the queue.
No — I inspect, document, and give you a repair-vs-tarp scope, but I don't do the physical tarp or repair work. I keep contact info for 3–4 emergency-response roofers who tarp reliably and don't upsell during a crisis. See /tarp-a-leak for the emergency workflow.
Weekends yes, evenings until dusk yes. Overnight I do phone triage: you send me photos + video, I give you an emergency tarp/no-tarp call within 30 minutes, and I book the field inspection first thing the next morning. Insurance carriers accept dated phone-triage documentation as first-notice-of-loss evidence.
Multi-family portfolio pricing and capital plans.
RTU flashing and vibration leak source audit.
Tarp placement + permanent repair scope.
Signed 2/3/5-year cert for lenders & insurers.
I've watched too many neighbors sign contracts they didn't understand for roofs they didn't need. That stops with a written report they own.