The roofer you're claiming against will never find their own defects. Manufacturer and workmanship warranties get paid on documented, spec-referenced evidence — the kind an installer won't write about their own crew. I do.
Manufacturer install-spec compliance audit
Workmanship-defect vs. wear determination
Photo evidence tied to warranty section references
Pre-expiration audit to catch defects while coverage lasts
Written report formatted for warranty claim submission
No installer conflict — I don't do the repair
Full walk with defect census: nailing pattern, exposure, flashings, ventilation. Every defect cross-referenced to the manufacturer's install manual and the workmanship warranty language. Photo evidence with location metadata. Cause-vs-wear determination for each finding. Written report formatted for direct submission with your warranty claim — carrier and manufacturer accept without follow-up.
Homeowners with a leak inside the workmanship warranty period. Owners near the end of their workmanship warranty (5, 7, 10 years). Buyers taking transferable warranties at closing. Property managers on commercial NDL (no-dollar-limit) manufacturer warranties. Homeowners whose original installer is out of business or non-responsive.
Standard Warranty Inspection — $349 Detailed w/ Spec References + Photo Evidence — $649 Manufacturer NDL Commercial Warranty Audit — $1,500+ Most residential warranty inspections are $349–$649 — a fraction of what a warranty claim reimbursement is worth if approved.
Because the roofer who installed it is the one you're filing against. Their walk-through will find no defects. An independent report — with manufacturer install-spec references and photo evidence — is what actually gets warranty claims paid or roofs replaced under coverage.
Manufacturer covers the material (typically 25–50 years, prorated). Workmanship covers the install (typically 2–10 years, full replacement). Most claims fail because homeowners file against the wrong one — I identify which warranty applies to each defect.
Yes — and you should book before it does. A pre-expiration inspection catches everything installed wrong while the workmanship warranty is still in force. Waiting until year 11 on a 10-year warranty means you pay for what should have been free.
Factory & warehouse membrane + equipment audit.
Multi-family portfolio pricing and capital plans.
RTU flashing and vibration leak source audit.
Tarp placement + permanent repair scope.
I've watched too many neighbors sign contracts they didn't understand for roofs they didn't need. That stops with a written report they own.